About RVS iGlobal
RVS iGlobal is a white-label IT services provider delivering 24/7 Network Operations Centre (NOC), IT Helpdesk, Consultancy, and Project Management to Managed Service Providers and large enterprises. Their clients include law firms, hotel chains, and aeronautic companies across the UK, India, Canada, and Europe.
With approximately 143 employees operating across multiple time zones, RVS iGlobal continuously hires technical support staff — Network Support Engineers, Service Analysts, Azure Infrastructure Engineers, Power BI Developers — to service their clients' contracts. The volume and technical specificity of these roles created a persistent screening bottleneck.
Industry
IT Services & White-Label Outsourcing
Company Size
100–200 employees
Headquarters
London, United Kingdom
Operations
UK, India, Canada, US, Europe
Integration
Zoho Recruit
Roles Hired
9 technical IT roles
rvsiglobal.com — ISO 27001 and ISO 9001 accredited, serving clients across UK, India, Canada, and Europe.
The Challenge
A growing recruitment operation stretched across three time zones — with no scalable way to screen candidates.
Before TalentSprout, every candidate went through a manual phone screen. Recruiters in the UK coordinated calls with candidates in India, Canada, and across Europe — creating a bottleneck of 30–45+ hours per hiring cycle just on initial screening.
The problems compounded. Phone tag across time zones caused delays. Different recruiters evaluated candidates inconsistently, making shortlist quality unpredictable. There was no structured evaluation evidence to share with end clients — just recruiter notes. And the slow time-to-submit meant losing placements to competing providers who could deliver candidates faster.
“With TalentSprout we can turn around role requirements for our clients a lot easier and quicker than we could previously. That's a real game-changer for us.”
Tim Jamieson
Director of Global Operations, RVS iGlobal
The Solution
AI-powered async screening that works across every time zone — integrated directly into the existing ATS workflow.
RVS iGlobal launched TalentSprout on March 2, 2026 with a 30-day pilot. Candidates now complete AI-powered screening interviews on their own time — nights, weekends, from any timezone — eliminating the phone tag that had been slowing down the process.
Critically, TalentSprout plugs directly into Zoho Recruit — the ATS RVS iGlobal already runs on. Interview invitations, scorecards, and ranked shortlists all flow through the system automatically, keeping recruiters inside one tool.
Built-in cheating detection flagged candidates reading from screens during their interviews (Tim personally identified suspicious behavior at specific timestamps on flagged sessions). And the team expanded organically from 4 roles to 9 without being asked — they saw the results and added more on their own.
The AI screening interview experience — candidates complete it on their own time, from any timezone.
Mar 2
Pilot Launched
4 initial roles — Network Support Engineer, Service Analyst, L2 Engineer, and Business Operations Executive.
Mar 10–20
Ramp-Up
Team expanded to 7 roles. Zoho Recruit integration completed — status changes now trigger automatic interview invites.
Mar 27–30
Full Adoption
9 roles active. Recruiters bypassing phone screens entirely — forwarding AI-ranked shortlists directly to clients.
Apr 7
Full Rollout
Transitioned from pilot to ongoing partnership the same day the trial ended — no gap in service.
Apr 14
Still Accelerating
248 candidates screened, 115+ hours saved, averaging 4.6 interviews per day — and growing.
Seamless Zoho Recruit Integration
RVS iGlobal's entire recruitment workflow runs through Zoho Recruit. TalentSprout connects via one-click OAuth — when a candidate's status changes in the ATS, an interview invitation fires automatically. Once the candidate completes their AI interview, scores, performance summaries, and full report links sync back as notes on the candidate record.
This closed-loop integration means recruiters never leave Zoho. They see ranked shortlists, AI-generated evaluations, and flagged candidates — all inside the tool they already use every day. No copy-pasting, no tab switching, no extra logins.
Interview scores, summaries, and report links sync automatically to the candidate record in Zoho Recruit.
The Results
In their first 6 weeks with TalentSprout, RVS iGlobal transformed how they screen candidates — here are the numbers.
Before
—Manual phone screening for every candidate
—30–45+ hours per hiring cycle
—Inconsistent recruiter evaluations
—No structured evidence for clients
After — 6 weeks with TalentSprout
248 candidates screened automatically
115+ hours of recruiter time saved
42% shortlist rate with structured scorecards
9 roles running in parallel
RVS iGlobal's TalentSprout Insights dashboard — all-time data from 6 weeks of AI screening.
| Role | Screened | Shortlisted | Rate | Avg Score | Avg Duration |
|---|---|---|---|---|---|
| Network Support Engineer | 63 | 29 | 46% | 64 | 9.8 min |
| Service Analyst | 41 | 12 | 29% | 62 | 5.9 min |
| Sr. Azure Infrastructure | 40 | 25 | 63% | 67 | 5.0 min |
| Power BI Developer | 40 | 28 | 70% | 70 | 6.3 min |
| Business Operations | 23 | 5 | 22% | 62 | 7.2 min |
| L2 Engineer | 21 | 2 | 10% | 41 | 6.2 min |
| AI Automation Engineer | 13 | 2 | 15% | 58 | 9.6 min |
| Halo Analyst | 7 | 0 | 0% | 50 | 5.9 min |
The numbers tell the story. 248 candidates screened across 9 technical roles, with an 84% completion rate — meaning the vast majority of candidates who started the AI interview finished it. 103 were automatically shortlisted (42% rate), with the highest-quality results coming from the Senior Azure Infrastructure role (63% shortlisted) and Power BI Developer role (70% shortlisted).
The platform's built-in fraud detection flagged 27 candidates (11% flag rate) for behaviors like reading from screens during interviews — something that would have been invisible in a phone screen. Speed was equally transformative: interviews averaged 5–10 minutes compared to 30–45 minute phone screens, making the process 4x faster overall.
Perhaps the strongest signal was organic adoption. The team started with 4 roles and expanded to 9 without being prompted — they saw the results and added more on their own.
Structured AI scorecards replace recruiter notes — giving RVS iGlobal consistent, evidence-based evaluations to share with their end clients.
“It really worked wonders for the service analyst role. We didn't have to make any initial calls — the candidates were already screened through TalentSprout. That alone saved us a huge amount of time.”
Chetna Kour
Talent Acquisition, RVS iGlobal
In Their Own Words
“The user experience is really simple. We gave feedback along the way and the team integrated every piece of it. I'm very happy with where the product is at now.”
Tim Jamieson
Director of Global Operations, RVS iGlobal
“We didn't need to speak to candidates at all initially. When they applied, we already had a shortlisted list ready to go — we forwarded profiles directly to the client. No screening calls required from our side, which saved us a tremendous amount of time.”
Chetna Kour
Talent Acquisition, RVS iGlobal
“We're already seeing real benefits from this partnership. TalentSprout has become an essential part of how RVS iGlobal screens talent.”
Tim Jamieson
Director of Global Operations, RVS iGlobal
What's Next
After a successful pilot, RVS iGlobal transitioned to a full partnership on Day 1 — there was no deliberation period. The results spoke for themselves.
Since then, usage has accelerated rather than plateaued. The team is now averaging 4.6 interviews per day across their active roles. Monthly strategy calls are in place to optimize scoring criteria, and active workstreams include CV template customization, language translations for multi-region candidate pools, and deeper Zoho Recruit integration.
The longer they use it, the better the results get — and the data shows they're not slowing down.
From the founder
“RVS iGlobal is exactly the kind of partnership we built TalentSprout for. They came in with a clear problem — too many candidates, not enough hours — and within weeks their team was operating at a completely different speed. What makes this special isn't just the 115 hours saved, it's that Tim's team kept adding more roles on their own because they trusted the results. That organic adoption is the strongest signal a product can get.”
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